{"id":3,"date":"2026-05-05T19:54:43","date_gmt":"2026-05-05T19:54:43","guid":{"rendered":"https:\/\/theauragem.com\/?page_id=3"},"modified":"2026-06-02T15:13:47","modified_gmt":"2026-06-02T15:13:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theauragem.com\/ar\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73cf488e e-flex e-con-boxed e-con e-parent\" data-id=\"73cf488e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\n\n\n\n\n\n\t\t<div class=\"elementor-element elementor-element-6b9672cc elementor-widget elementor-widget-text-editor\" data-id=\"6b9672cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h1 class=\"text-text-100 mt-3 -mb-1 text-[1.375rem] font-bold wp-block-heading\">Privacy Policy<\/h1>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Last updated:<\/strong>\u00a0<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Auragem (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) operates this online store. This Privacy Policy explains what personal information we collect when you visit or make a purchase from our store, how we use it, and the choices you have. We are based in Dubai, United Arab Emirates, and operate as an online retailer.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">By using our website, you agree to the collection and use of information in line with this policy.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Information We Collect<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">When you browse, register, or place an order with us, we may collect the following:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Contact details<\/strong> \u2014 your name, email address, phone number, and delivery\/billing address.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Order information<\/strong> \u2014 the products you buy, order value, and order history.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Payment information<\/strong> \u2014 payment is processed securely by our third-party payment providers. We do not store your full card details on our servers.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Account information<\/strong> \u2014 if you create an account, your login details and saved preferences.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Communications<\/strong> \u2014 messages you send us through forms, email, or social media.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Technical data<\/strong> \u2014 your IP address, browser type, device information, and how you use our site, collected automatically through cookies and similar technologies.<\/li>\n<\/ul>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">How We Use Your Information<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We use your information to:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Process and deliver your orders, including arranging shipping.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Manage your account and provide customer support.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Send order confirmations, shipping updates, and service messages.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Send marketing emails and offers, where you have signed up to receive them.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Improve our website, products, and shopping experience.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Detect and prevent fraud, and keep our store secure.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Meet our legal and regulatory obligations.<\/li>\n<\/ul>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Email Marketing<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you subscribe to our mailing list, we use your email address to send newsletters, promotions, and product updates. You can unsubscribe at any time using the link in any marketing email, or by contacting us. We do not sell your email address to third parties.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Cookies and Tracking<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how visitors use the site.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We also use third-party tracking tools to measure our marketing and improve our ads, which may include:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Meta (Facebook\/Instagram) Pixel<\/strong><\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>TikTok Pixel<\/strong><\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Google Analytics<\/strong><\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">These services may set their own cookies and collect data about your activity. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Who We Share Your Data With<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We share your information only as needed to run our store, including with:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Payment providers<\/strong> \u2014 to process your payments securely.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Shipping and delivery companies<\/strong> \u2014 to deliver your order to your address.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Marketing and analytics platforms<\/strong> \u2014 such as our email marketing service and the advertising\/analytics tools listed above.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Service providers<\/strong> \u2014 such as our website hosting and technical support partners.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Authorities<\/strong> \u2014 where we are legally required to do so.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We do not sell your personal information.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">How Long We Keep Your Data<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We keep your personal information for as long as your account is active or as needed to provide you with our services. Order and transaction records are kept for the period required by law for tax, accounting, and legal purposes. When data is no longer needed, we delete or anonymize it.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Your Rights<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">You have the right to:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Request a copy of the personal data we hold about you.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Ask us to correct inaccurate or incomplete information.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Ask us to delete your personal data, where we are not legally required to keep it.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Withdraw your consent to marketing at any time.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">To exercise any of these rights, contact us using the details below.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Data Security<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We take reasonable measures to protect your personal information against loss, misuse, and unauthorized access. Payments are handled by secure third-party processors, and our site uses SSL encryption. However, no method of transmission over the internet is completely secure.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Children&#8217;s Privacy<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our store is not intended for use by children. We do not knowingly collect personal information from anyone under the age of 18.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Changes to This Policy<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised &#8220;Last updated&#8221; date.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Contact Us<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you have any questions about this Privacy Policy or how we handle your data, please contact us:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Email:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:theauragem@gmail.com\">theauragem@gmail.com<\/a><\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>Store:<\/strong> Auragem, Dubai, United Arab Emirates<\/li>\n<\/ul>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated:\u00a0 Auragem (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) operates this online store. This Privacy Policy explains what personal information we collect when you visit or make a purchase from our store, how we use it, and the choices you have. We are based in Dubai, United Arab Emirates, and operate as an online retailer. 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