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Got Questions?
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Answers!
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number and a tracking link. You can use this information to monitor your shipment's status and estimated delivery date. If you haven't received your tracking details or need assistance, please contact our customer support team.
What payment methods do you accept?
Currently, we accept Cash on Delivery (COD) for all orders. Simply place your order online and pay in cash when it is delivered to your doorstep. We are working on adding more payment options in the future to make your shopping experience even more convenient.
Do you offer international shipping?
At this time, we only deliver within the United Arab Emirates (UAE). We do not offer international shipping yet, but we're working to expand our delivery services in the future. Stay tuned for updates!
What is your return policy?
We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact our customer support within 7 days of delivery. We'll review your request and arrange a replacement or refund if eligible. Please note that products must be unused and in their original packaging.
Are your products cruelty-free?
Many of the brands we carry offer cruelty-free products. Since we stock products from multiple brands, cruelty-free status may vary by product. Please check the product description for specific details or contact our customer support if you have any questions before placing your order.
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