Last Updated: August 20, 2026
Thank you for reading this post, don't forget to subscribe!Welcome to Auragem. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. About Our Website
Auragem operates an online store offering beauty, skincare, and related products to customers within the United Arab Emirates.
By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.
However, product colors, packaging, appearance, or other details may vary slightly from the images shown on the website.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled.
We reserve the right to accept, reject, or cancel an order for reasons including, but not limited to:
Product availability
Incorrect pricing or product information
Suspected fraudulent or unauthorized transactions
Incorrect customer information
Delivery limitations
Other circumstances that prevent us from fulfilling the order
If we cancel an order for which payment has already been made, we will take appropriate steps to process the applicable refund.
4. Prices and Payments
All product prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.
Prices may change at any time without prior notice.
We may offer different payment methods, including Cash on Delivery and online payment options. Available payment methods will be displayed during checkout.
You agree to provide accurate and complete payment and billing information when placing an order.
5. Cash on Delivery
For Cash on Delivery orders, payment must be made to the delivery provider when the order is delivered.
If a customer repeatedly places orders and refuses or fails to accept them without a valid reason, Auragem reserves the right to restrict or refuse future Cash on Delivery orders.
6. Shipping and Delivery
We currently deliver orders within the United Arab Emirates.
Estimated delivery times are provided for guidance only and may vary due to courier delays, public holidays, weather conditions, incorrect address information, or other circumstances outside our control.
For complete information about delivery, please review our Shipping Policy.
7. Returns, Refunds and Exchanges
Returns and refunds are subject to the terms and conditions stated in our Refund & Return Policy.
Customers should review that policy before placing an order.
Certain products may not be eligible for return or exchange due to hygiene, safety, or other applicable restrictions.
8. Promotional Offers
From time to time, Auragem may offer discounts, promotional codes, special offers, or other promotions.
Promotional offers may have additional terms, including expiration dates, product restrictions, minimum purchase requirements, or limitations on combining discounts.
Auragem reserves the right to modify or cancel a promotion at any time.
9. Website Use
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with the security or operation of the website
Copy, reproduce, distribute, or misuse website content without permission
Upload or transmit malicious software or harmful material
Use automated systems to collect or extract website content without authorization
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
10. Intellectual Property
All content on the Auragem website, including but not limited to logos, brand names, images, product descriptions, graphics, designs, text, and other materials, is owned by or licensed to Auragem unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or use our content for commercial purposes without our prior written permission.
11. Beauty and Skincare Products
Our products are intended for their stated cosmetic or personal-care purposes.
Customers should carefully read product descriptions, ingredients, directions, warnings, and other information before using a product.
If you have allergies, sensitivities, or concerns about a particular ingredient, please review the product information before purchasing.
Auragem is not responsible for reactions resulting from improper use of a product or failure to follow the manufacturer’s instructions.
12. Third-Party Services and Links
Our website may contain links to third-party websites, payment providers, delivery services, or other external services.
These third parties operate independently from Auragem and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services.
13. Limitation of Liability
To the extent permitted by applicable law, Auragem will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
15. Changes to These Terms
Auragem reserves the right to update or modify these Terms of Service at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means that you accept the updated Terms of Service.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of the United Arab Emirates.
Any disputes arising in connection with these Terms of Service shall be handled in accordance with applicable UAE laws and regulations.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us through the Contact Us page on our website.
Auragem
Website: https://theauragem.com/